How to deal with the fault?

FAQs

How to deal with the fault?

Update Time:2025/4/7

a. Our products are produced under a strict quality control system, and the defect rate will be less than 0.2%.

b. During the warranty period, we will send a new one or accessories for free. For defective batches, we will repair them and resend them to you, or we can discuss the solution, including a recall, based on the actual situation.

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Shenzhen Smarlean Hygiene Co.,Ltd

Smarlean has more than 18 years experience of development and manufacturer of hand hygiene dispensers. And focus on ODM& OEM service for Kimberly-Clark with more than 13 years since 2002, obtained several patents and some products had sold millions. With 20 R&D engineer team makes our products with creative and innovation design. Offering comprehensive solution is our greatest strengths.

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